PaldoWin Terms & Conditions

1 Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of the PaldoWin platform, including the website at paldowin.app, the PaldoWin mobile application, and all associated services, games, and features (collectively, the "Platform"). These Terms are entered into between you ("Player," "User," or "you") and PaldoWin ("PaldoWin," "we," "us," or "our").

By registering an account, accessing the Platform, or placing any wager on PaldoWin, you unconditionally accept these Terms and agree to be legally bound by them. Your continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

These Terms should be read in conjunction with PaldoWin's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.

2 Eligibility & Registration

To register and maintain an account on PaldoWin, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age at the time of registration. This age requirement is mandated by Philippine gaming regulations and is strictly enforced by PaldoWin.
• You must be a natural person with full legal capacity to enter into binding contracts under Philippine law.
• You must not be a resident of, or physically located in, any jurisdiction where online gaming is prohibited by applicable law.
• You must not be a current employee, contractor, director, or officer of PaldoWin, nor an immediate family member of such a person.
• You must not have been previously excluded or banned from PaldoWin or any affiliated platform.
• You must not be registered on any self-exclusion list maintained by PAGCOR or any other recognized gaming authority.

During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, valid Philippine mobile number, and a valid email address. PaldoWin reserves the right to request supporting documentation to verify your identity at any time, including but not limited to a government-issued ID (SSS, PhilHealth, UMID, passport, or driver's license).

3 Account Responsibilities

Each player is permitted to register and maintain only one (1) PaldoWin account. The creation of multiple accounts by a single individual, whether under the same or different identities, is strictly prohibited and will result in the suspension of all associated accounts and forfeiture of any balances therein.

You are solely responsible for:

• Maintaining the confidentiality of your account login credentials, including your username and password.
• All activity that occurs under your account, whether or not authorized by you.
• Ensuring that your account information remains accurate and up to date at all times.
• Logging out of your account after each session, particularly when using shared or public devices.
• Notifying PaldoWin immediately if you suspect unauthorized access to your account.

PaldoWin will not be liable for any loss or damage arising from your failure to comply with these account security obligations. You must not share your account credentials with any third party, and you must not allow any other person to access or use your PaldoWin account.

4 Deposits & Withdrawals

All financial transactions on PaldoWin are denominated in Philippine Peso (₱). PaldoWin supports deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other approved Philippine payment channels as listed on the Wallet page.

Deposits:

• The minimum deposit amount is ₱100. Maximum deposit limits may apply depending on your account verification level and chosen payment method.
• Deposits are generally credited to your PaldoWin account instantly or within a few minutes, subject to the processing times of your chosen payment provider.
• PaldoWin does not charge fees on deposits; however, your payment provider may apply their own transaction fees.
• Only payment methods registered in your own name may be used to fund your PaldoWin account. Third-party deposits are strictly prohibited.

Withdrawals:

• The minimum withdrawal amount is ₱200. Withdrawal requests are subject to identity verification and may require submission of supporting documents.
• Withdrawals will only be processed to a payment method registered in your name and previously used to make a deposit, where applicable.
• PaldoWin reserves the right to conduct enhanced due diligence on withdrawal requests, which may extend processing times.
• Bonus funds and winnings derived from bonus play may be subject to wagering requirements before withdrawal is permitted, as specified in the applicable promotion terms.
• PaldoWin reserves the right to withhold withdrawal processing pending completion of identity verification or investigation of suspected fraudulent activity.

5 Bonuses & Promotions

PaldoWin offers various bonuses and promotional offers to eligible players from time to time. All bonuses and promotions are subject to specific terms and conditions that will be communicated at the time the offer is made. The following general conditions apply to all PaldoWin promotions:

• Bonuses are available to eligible registered players only. PaldoWin reserves the right to determine eligibility at its sole discretion.
• Unless otherwise stated, bonuses must be wagered a specified number of times before any associated winnings may be withdrawn.
• Bonuses may only be used for the games and game categories specified in the applicable promotion terms.
• PaldoWin reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice.
• Abuse of bonuses, including but not limited to the creation of multiple accounts to claim bonuses multiple times, will result in forfeiture of all bonus funds and may result in account suspension.
• In the event of any conflict between these general Terms and the specific terms of a promotion, the specific promotion terms shall prevail.

6 Game Rules & Fair Play

PaldoWin offers a range of games including Boxing, Fishing Disco, Super Keno, Mines Grand, King of Fishing, Darts, and others. Each game is governed by its own specific rules, which are accessible within the game interface. By participating in any game on PaldoWin, you agree to be bound by the applicable game rules.

• All PaldoWin games use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Game results are not influenced by PaldoWin or any third party.
• In the event of a technical malfunction or system error during a game, PaldoWin reserves the right to void the affected round and refund the wager to the player's account.
• PaldoWin's decision on any disputed game outcome is final and binding, subject to the dispute resolution process outlined in these Terms.
• Players are responsible for ensuring they understand the rules of any game before placing a wager. PaldoWin is not liable for losses resulting from a player's misunderstanding of game rules.

7 Prohibited Conduct

The following conduct is strictly prohibited on PaldoWin. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement or regulatory authorities:

• Registering more than one account or registering on behalf of another person.
• Providing false, misleading, or fraudulent information during registration or at any other time.
• Using the Platform if you are under 21 years of age.
• Attempting to manipulate, hack, reverse-engineer, or exploit any aspect of the PaldoWin platform or its games.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform.
• Engaging in collusion with other players to gain an unfair advantage.
• Using the Platform for any money laundering, fraud, or other illegal financial activity.
• Engaging in chargebacks or payment disputes in bad faith.
• Harassing, threatening, or abusing PaldoWin staff or other players.
• Accessing the Platform from a jurisdiction where online gaming is prohibited.

8 Intellectual Property

All content on the PaldoWin platform, including but not limited to the PaldoWin name, logo, game graphics, software, text, images, audio, and user interface design, is the exclusive intellectual property of PaldoWin or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any PaldoWin content without prior written consent.
• Modify, adapt, translate, or create derivative works based on PaldoWin content.
• Use PaldoWin's trademarks, logos, or branding in any manner not expressly authorised.
• Scrape, crawl, or systematically extract data from the Platform.

Any unauthorised use of PaldoWin's intellectual property may result in legal action.

9 Privacy & Data

PaldoWin collects, processes, and stores your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

PaldoWin implements industry-standard security measures to protect your personal and financial data. However, no data transmission over the internet can be guaranteed to be completely secure, and PaldoWin cannot warrant the absolute security of information transmitted to or from the Platform.

PaldoWin may be required to disclose your personal data to regulatory authorities, including PAGCOR and the AMLC, in compliance with applicable Philippine law.

10 Responsible Gaming

PaldoWin is committed to promoting responsible gaming and minimising the risk of gambling-related harm. The following responsible gaming tools are available to all PaldoWin account holders:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your PaldoWin account.
• Session Time Limits: Set a maximum duration for each gaming session, after which you will be automatically logged out.
• Reality Checks: Receive periodic notifications during gameplay reminding you of the time elapsed and amount wagered.
• Self-Exclusion: Request temporary or permanent exclusion from the PaldoWin platform. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• Account Cooling-Off: Take a short break from gaming by temporarily suspending your account for a defined period.

If you are concerned about your gaming habits or those of someone you know, we encourage you to visit our Responsible Gaming page for further information and support resources.

11 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, PaldoWin, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings or profits resulting from technical malfunctions, system errors, or interruptions to the Platform.
• Losses arising from unauthorised access to your account due to your failure to maintain the security of your login credentials.
• Losses resulting from your reliance on information provided on the Platform.
• Any interruption, suspension, or termination of the Platform or any service offered thereon.

PaldoWin's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your PaldoWin account in the thirty (30) days preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude PaldoWin's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

12 Suspension & Termination

PaldoWin reserves the right to suspend, restrict, or permanently terminate your account at any time, with or without prior notice, if PaldoWin reasonably believes that:

• You have breached any provision of these Terms.
• You have provided false or misleading information during registration or at any subsequent time.
• You are under 21 years of age.
• Your account has been used for fraudulent, illegal, or abusive activity.
• You have engaged in any form of bonus abuse or exploitation of Platform vulnerabilities.
• Regulatory or legal requirements necessitate the restriction or closure of your account.

Upon termination of your account for cause, PaldoWin reserves the right to withhold any remaining balance pending investigation. Where no wrongdoing is established, any legitimate balance will be returned to you via your registered payment method.

You may close your PaldoWin account at any time by contacting support. Any remaining balance at the time of voluntary closure will be processed for withdrawal to your registered payment method, subject to standard verification requirements.

13 Amendments

PaldoWin reserves the right to amend, update, or replace these Terms at any time. When material changes are made, PaldoWin will notify registered players via email or a prominent notice on the Platform. The date of the most recent revision will be indicated at the top of this page.

Your continued use of the PaldoWin platform following the publication of amended Terms constitutes your acceptance of those changes. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure.

14 Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and PaldoWin, you agree to first attempt to resolve the matter informally by contacting PaldoWin's support team. PaldoWin will endeavour to respond to and resolve complaints within a reasonable timeframe.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines. PaldoWin also operates within the dispute resolution framework established by PAGCOR for matters falling within its regulatory purview.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact PaldoWin's support team. Our team is available around the clock to assist you.

Email: [email protected]

Please note that email addresses on this page are provided as plain text for reference only. For account-specific inquiries, please log in to your PaldoWin account and use the in-platform support feature for faster assistance.